Data We Gather and Why It Matters
We collect the information you provide when registering — your name, contact details, and account credentials. When you make a deposit or withdrawal through JazzCash, Easypaisa, or Raast, we record transaction references and wallet identifiers so we can verify payments and reverse errors. We do not
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store your full mobile wallet PIN or banking password at any point. Device data — browser type, IP address, session timestamps — helps us detect unusual login activity and keep your account secure. We also use cookies to remember your session preferences, so you are not
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re-entering details every visit. All data is processed for one of three purposes: fulfilling your account service, meeting compliance obligations under applicable law, or protecting the security of our platform. We keep your data only as long as those purposes require. Once your account is closed
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and any mandatory retention period under local law has passed, personal data is deleted or anonymised. You can request a copy of everything we hold about you by contacting support through the channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.